This printed article is located at https://www.netlinknbn.com/netlink_trustservices.html
NetLink Trust Services
You can access the following services via the contact number or links below:
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1 Coverage check You may contact us at +65 6563 4273 from Monday to Saturday (excluding Public Holiday), 9.00am to 6.00pm for further assistance. 2 Request for installation, relocation, or repair of FTP You may contact us at +65 6563 4273 from Monday to Saturday (excluding Public Holiday), 9.00am to 6.00pm for further assistance.
Payment method
Payment can be made via the 2 methods stated below.
If you are doing a bank transfer or PayNow (indicate the appointment reference / address in the transaction details), please do a print screen of the successful transfer and forward to us billing@netlinknbn.com.
1. Bank account details
Beneficiary Name : NetLink Management Pte. Ltd. (as Trustee of NetLink Trust) Beneficiary Address : 750E Chai Chee Road, #07-03 ESR Biz Park @ Chai Chee Singapore 469005 Bank Name : OCBC Ltd Branch Address : 65 Chulia Street Singapore 049513 Account No. : 689-046605-001 Bank Code : 339 Swift Code : OCBCSGSG 2. Via PayNow to UEN No. 201704784C001
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3 Plant Route Plan (PRP) Request PRP Portal 4 Notification for Commencement of Earthworks (NCE) NCE Portal
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5 Fibre Readiness Certification FRC submissions
For any enquiries related to the FRC application, please email EPPND@netlinknbn.com. The contractor/homeowner is to indicate the FRC submission numbers (if any) and the address details of the development.
Payment method
1. If you are doing a bank transfer or PayNow (indicate the appointment reference / address in the transaction details), please do a print screen of the successful transfer and forward to us billing@netlinknbn.com. Bank account details
Beneficiary Name : NetLink Management Pte. Ltd. (as Trustee of NetLink Trust) Beneficiary Address : 750E Chai Chee Road, #07-03 ESR Biz Park @ Chai Chee Singapore 469005 Bank Name : OCBC Ltd Branch Address : 65 Chulia Street Singapore 049513 Account No : 689-046605-001 Bank Code : 7339 Swift Code : OCBCSGSG 2. Via PayNow to UEN No. 201704784C001
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6 NetLink Trust’s Interconnection Offer (ICO) NetLink Trust's Interconnection Offer 2017 7 NetLink Trust’s existing Customised Agreements NetLink Trust's Customised Agreements 8 Tariff Service Offerings Installation of Fibre Termination Point in Residential Premises 
PDFProvision of Second and Third Termination Point in COPIF 2013 Residential Premises PDFRelocation, Repair and Replacement or Removal of Fibre Termination Point for Residential Premises PDFInstallation of Fibre Termination Point in Non-Residential Premises PDFRelocation, Repair and Replacement, or Removal of Fibre Termination Point for Non-Residential Premises PDFProvision of NBAP Connections using Specific NBAP DPs at Selected HDB Housing Blocks PDFWaiver of Monthly Recurring Charge of Non-Residential End-User Connection Service for Small and Medium Enterprises PDFPriority Circuit Scheme PDFIntermediate Duct and Manhole Lease PDFPre-Order Site Survey PDFProvision of Data Centre Connections for Enterprise Services to NetCo Qualifying Persons PDFProvision of Point-to-Point Connections to Support Development/Deployment of National Quantum-Safe Network for Proof-of-Concept Purpose PDF9 Manual/Process on Acquiring ICO Services For any enquries relating to acquiring of ICO services, please email to ico@netlinknbn.com PDF10 Classification Guidelines - PDF
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10 Report on Safety hsse@netlinknbn.com 11 General Feedback ask@netlinknbn.com
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Description Tender Opening Date/Time Tender Closing Date/Time Attachment 1 Lead consultancy services for the upgrade of power and cooling capacity in NetLink’s co-location rooms in nine (9) central offices. The scope of work involves solution design, project management of the construction, fitting-out and handing over of the facilities. 8 November 2023, 0900 hours 20 December 2023, 1100 hours PDF2 Term Contract for The Provision of Maintenance Services Including Repairs and Replacement of Parts and Minor Works for Plumbing and Sanitary Systems at NetLink’s Central Offices (“Cos”) For A Period of Thirty-Six (36) Months From 1 April 2024 to 31 March 2027, With an Option to Extend for Twenty-Four (24) Months 16 November 2023, 0900 hours 12 December 2023, 1100 hours PDF3 Term Contract for The Provision of General Building Repair Works and Minor Building Works at NetLink Premises 17 November 2023, 0900 hours 20 December 2023, 1100 hours PDF