You can access the following services via the contact number or links below:
| 1 | Coverage check | You may contact us at +65 6563 4273 from Monday to Saturday (excluding Public Holiday), 9.00am to 6.00pm for further assistance. | |||||||||||||||||||||
| 2 | Request for installation, relocation, or repair of FTP |
You may contact us at +65 6563 4273 from Monday to Saturday (excluding Public Holiday), 9.00am to 6.00pm for further assistance. Payment method Payment can be made via the 2 methods stated below. If you are doing a bank transfer or PayNow (indicate the appointment reference / address in the transaction details), please do a print screen of the successful transfer and forward to us billing@netlinknbn.com. 1. Bank account details
2. Via PayNow to UEN No. 201704784C001 |
| 3 | Plant Route Plan (PRP) Request | PRP Portal |
| 4 | Notification for Commencement of Earthworks (NCE) | NCE Portal |
| 5 | Fibre Readiness Certification |
FRC submissions For any enquiries related to the FRC application, please email EPPND@netlinknbn.com. The contractor/homeowner is to indicate the FRC submission numbers (if any) and the address details of the development. Payment method 1. If you are doing a bank transfer or PayNow (indicate the appointment reference / address in the transaction details), please do a print screen of the successful transfer and forward to us billing@netlinknbn.com. Bank account details
2. Via PayNow to UEN No. 201704784C001 |
| 6 | NetLink Trust's Interconnection Offer (ICO) | NetLink Trust's Interconnection Offer 2017 | |||||||||||||||||||||||||
| 7 | NetLink Trust's existing Customised Agreements | NetLink Trust's Customised Agreements | |||||||||||||||||||||||||
| 8 | Tariff Service Offerings |
|
|||||||||||||||||||||||||
| 9 | Manual/Process on Acquiring ICO Services | For any enquries relating to acquiring of ICO services, please email to ico@netlinknbn.com |  |
||||||||||||||||||||||||
| 10 | Classification Guidelines | - | |
||||||||||||||||||||||||
| 10 | Report on Safety | hsse@netlinknbn.com |
| 11 | General Feedback | ask@netlinknbn.com |
| Description | Tender Opening Date/Time | Tender Closing Date/Time | Attachment | |
|---|---|---|---|---|
| 1 | Lead consultancy services for the upgrade of power and cooling capacity in NetLink’s co-location rooms in nine (9) central offices. The scope of work involves solution design, project management of the construction, fitting-out and handing over of the facilities. | 8 November 2023, 0900 hours | 20 December 2023, 1100 hours | |
| 2 | Term Contract for The Provision of Maintenance Services Including Repairs and Replacement of Parts and Minor Works for Plumbing and Sanitary Systems at NetLink’s Central Offices (“Cos”) For A Period of Thirty-Six (36) Months From 1 April 2024 to 31 March 2027, With an Option to Extend for Twenty-Four (24) Months | 16 November 2023, 0900 hours | 12 December 2023, 1100 hours | |
| 3 | Term Contract for The Provision of General Building Repair Works and Minor Building Works at NetLink Premises | 17 November 2023, 0900 hours | 20 December 2023, 1100 hours | |